POLICY
1. Shipping Policy
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after your order confirmation is received. Once your order ships, you'll receive a shipment notification email with your tracking number.
Where We Ship From
Motor Racing Dev (MRD) operates globally. All garments and gear are dispatched directly from our manufacturing and fulfillment hub in Guangzhou, China.
Shipping Times
- United States 5-8 business days
- Canada 5-7 business days
- Rest of World 7-14 business days
Delivery times are estimates and begin from the date of shipment, not the order date. During peak seasons or unforeseen circumstances (customs delays, weather, carrier issues), delivery may take longer.
Shipping Costs
Shipping fees are calculated at checkout based on your destination and order weight.
Customs, Duties, and Import Taxes
International orders may be subject to import duties, taxes, and customs processing fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
For our U.S. customers: Recent changes to U.S. import regulations mean that most international orders now incur duty charges regardless of order value. You may be contacted by the carrier (UPS, FedEx, USPS) to pay these fees before final delivery. We recommend factoring this into your purchase.
If a package is refused due to unpaid duties, the order is considered abandoned and is not eligible for a refund.
Lost or Stolen Packages
Once a package is marked as "delivered" by the carrier, MRD is not responsible for lost or stolen items. If your tracking shows delivery but you haven't received your package, please contact your local carrier immediately. We're happy to assist with tracking inquiries, but replacement or refund of confirmed-delivered orders is at our sole discretion.
2. Return Policy
We accept returns on unworn, unwashed items with all original tags attached and in original packaging, within 30 days of delivery.
Non-Returnable Items
The following items cannot be returned:
- Items showing signs of wear, sweat, odor, dirt, or alteration
- Items missing original tags, packaging, or accessories
- Items purchased during sale events, promotional discounts, or marked "Final Sale"
- Underwear, socks, and intimate apparel (hygiene reasons)
- Gift cards
How to Initiate a Return
Contact us at info@awedtech.com with:
- Your order number
- The item(s) you wish to return
- Your reason for return
Our team will respond within 2 business days with return instructions if your request is approved.
Return Shipping
- Customers are responsible for all return shipping costs to our international facility
- Original shipping fees are non-refundable
- We strongly recommend using a trackable shipping service. MRD is not responsible for returns lost in transit
- Returns received without prior approval may be refused
3. Refund Policy
Damaged, Defective, or Incorrect Items
We stand behind every piece we ship. If your item arrives damaged, defective, or significantly different from its product description, please contact us at info@awedtech.com within 7 days of delivery with:
- Your order number
- Clear photos of the item and any packaging damage
- A description of the issue
Our team will review each case individually and respond within 2 business days. Depending on the nature of the issue, resolutions may include a replacement, store credit, or full refund. We handle these situations personally to ensure the best outcome for both sides.
Change-of-Mind Returns
For non-defective returns (sizing, fit, or preference), please refer to our Return Policy above. Once we receive and inspect your return, we will notify you of approval or rejection.
Refund Processing
If approved, refunds are issued to your original payment method within 5-7 business days. Please note that your bank or credit card provider may take additional time to post the refund. If more than 10 business days have passed since we approved your refund, please contact us.
Original shipping fees are non-refundable unless the return is due to our error (wrong item shipped, defective product).
4. Exchange Policy
We do not process direct exchanges. If you need a different size or item, please return your original purchase (following the Return Policy) and place a new order. This ensures the fastest turnaround and guarantees availability of your desired item.
For sizing questions before purchase, please refer to our size guide on each product page or reach out to info@awedtech.com — we're happy to help.
5. Intellectual Property & Brand Disclaimer
Our Intellectual Property
All original graphics, cut-and-sew paneling, brand motifs, product designs, photography, and written content (including the GHOST DRIVER project and all associated collections) are the exclusive intellectual property of Motor Racing Dev (MRD). Unauthorized reproduction, redistribution, or commercial use is strictly prohibited.
Independent Brand & Parody Disclaimer
Motor Racing Dev is an independent streetwear label inspired by the visual language and cultural heritage of motorsport. Our designs feature original artwork, including parody-based graphics that reinterpret and comment on racing culture as an art form.
MRD is entirely independent and is not affiliated with, endorsed by, sponsored by, or officially connected to any racing organization, sanctioning body, team, driver, vehicle manufacturer, sponsor, or their respective trademarks. This includes but is not limited to: the FIA, Formula 1, MotoGP, NASCAR, or any of their affiliated entities.
All references to circuits, racing terminology, or motorsport aesthetics are used in a transformative, editorial, or parodic capacity as protected creative expression. Any resemblance to existing brand marks in our parody designs is intentional commentary, not endorsement or affiliation.
6. Privacy Policy & Terms of Service
For our full Privacy Policy and Terms of Service — including how we handle your personal information, cookies, and account data — please visit the dedicated pages linked in our website footer.
Contact
For any questions regarding our policies, please reach out:
Email: info@awedtech.com
Response time: Within 2 business days